Privacy Policy

1. Introduction

WanLong International Co., Ltd. ("WanLong," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wanlongintl.com (the "Site"), use our services, or engage with us in any other way.

This policy applies to all visitors, users, customers, and business partners of WanLong International. It does not apply to third-party websites or services that we may link to — we encourage you to review their privacy policies separately.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide when:

• Filling out inquiry forms, quotation requests, or contact forms on our Site
• Communicating with us via email, phone, or live chat
• Placing or responding to orders, sample requests, or RFQ (Request for Quotation) submissions
• Subscribing to our newsletter or marketing communications
• Participating in surveys, promotions, or other activities

This information may include your name, company name, business address, email address, phone number, job title, product interests, order specifications, and any other details you choose to share.

2.2 Information We Collect Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address, browser type, and operating system
• Pages visited, time spent, and click paths
• Referring website or search engine
• Device identifiers and location data (country/region level)
• Cookies and similar tracking technologies (see Section 4)

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Business directories, trade databases, and industry associations
• Public social media profiles (LinkedIn, Facebook, etc.)
• Partner companies and referral networks
• Analytics providers and advertising platforms

3. How We Use Your Information

We use the information we collect for the following business purposes:

• Responding to inquiries: Processing your RFQ, quotation requests, and product inquiries
• Order management: Managing orders, sample shipments, and product customization requests
• Communication: Sending relevant updates about products, services, order status, and industry news
• Service improvement: Analyzing site usage to improve our website, products, and customer experience
• Marketing: Sending promotional materials, newsletters, or event invitations (with your consent or where legally permitted)
• Compliance: Fulfilling legal obligations, export compliance requirements, and regulatory reporting
• Security: Detecting, preventing, and addressing fraud, security issues, and technical problems
• Business operations: Internal record keeping, analytics, and quality management

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our Site. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

Types of cookies we use:

• Essential cookies: Required for the Site to function properly (e.g., session management, security)
• Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
• Preference cookies: Remember your settings and choices for a better experience
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Site. For more information on how Google Analytics uses data, visit Google's Privacy Policy.

5. Information Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• With service providers: Third-party vendors who assist us in operating our Site, processing orders, conducting analytics, or delivering communications (under strict data protection agreements)
• With business partners: Supplier factories, logistics providers, and testing laboratories as necessary to fulfill your order or inquiry
• For legal compliance: When required by law, regulation, court order, or governmental authority, including export control and customs regulations
• For protection: To protect our rights, property, safety, or that of our customers, partners, or the public
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
• With your consent: When you explicitly authorize us to share your information with a specific third party

6. International Data Transfers

WanLong International is headquartered in Shenzhen, China. As a global B2B sourcing company, your information may be transferred to and processed in countries other than your own, including China, the United States, European Union member states, and other jurisdictions where our partners operate.

We take appropriate safeguards to ensure your data is protected during international transfers, including:

• Standard contractual clauses (SCCs) where required by EU data protection law
• Data processing agreements with all third-party service providers
• Limiting data sharing to what is strictly necessary for the business purpose
• Ensuring partners maintain equivalent data protection standards

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

• Fulfilling your current or future orders and inquiries
• Maintaining business relationship records (typically 3–5 years after the last transaction)
• Complying with legal, tax, and regulatory obligations (as required by Chinese and international law)
• Resolving disputes and enforcing our agreements

When data is no longer needed, we securely delete or anonymize it. Backup copies may be retained for a limited period in accordance with our data backup procedures.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmitted through our website
• Access controls and authentication for internal systems
• Regular security assessments and vulnerability monitoring
• Employee training on data protection and confidentiality
• Secure data storage with appropriate physical and logical safeguards

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to taking commercially reasonable measures to safeguard your information.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider (where technically feasible)
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdrawal of consent: Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us at info@wanlongintl.com. We will respond to your request within 30 days, or within the timeframe required by applicable law.

If you are a resident of the European Union, you have the right to lodge a complaint with your local data protection supervisory authority.

10. Children's Privacy

Our Site and services are directed at business professionals and organizations. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at info@wanlongintl.com and we will take steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting a revised version on our Site with an updated "Last updated" date
• Sending an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically. Continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: